PHLin Jewellery is created with mindful studio practices, small-scale production, and a focus on longevity over fast consumption.
Yes, all PHLin Jewellery pieces are handmade in Australia within my independent studio.
Materials are carefully sourced through Australian suppliers, and I work closely with local businesses and tradespeople throughout the making process.
Yes, custom orders in 9k, 14k, and 18k gold are welcome.
Please feel free to get in touch to discuss your ideas, metal options, and custom requests.
Yes, custom enquiries are welcome. Please get in touch via the Contact page to discuss your ideas.
Ready-to-ship pieces are usually processed within 4–6 business days. Handmade or made-to-order pieces may take up to 3 -4weeks.

Most metals naturally change over time depending on wear, moisture, and skin chemistry.
Warm water, mild soap, and a soft toothbrush are recommended for general cleaning.
Enamel is glass fused to metal, so please avoid dropping or impacting enamel pieces.

Returns or exchanges may be requested within 14 days of receiving your order, provided the piece is unworn and in original condition.
Custom-made, personalised, resized, or modified pieces are non-refundable unless the item is faulty.
Every piece is carefully inspected before dispatch. If your item arrives damaged or faulty, please contact PHLin Jewellery as soon as possible with photos and details of the issue so a repair, replacement, or refund can be arranged if necessary.
Returned jewellery must be:
- unworn
- undamaged
- in original condition
- returned with original packaging
Returns that do not meet these conditions may not be accepted.
Approved refunds are returned to the original payment method. Original shipping costs are non-refundable unless the item is faulty.

Yes, international shipping is available. Delivery times and costs vary depending on location.
Yes, all orders are sent with tracking where available.
All payments are processed securely at checkout using trusted payment providers.